Thank you for visiting meetbosnia.com (the “Website”). This Privacy Policy explains how we collect, process, and use the information of our visitors and users. By using our Website, you agree to the collection and use of information as described in this policy.

DATA RETENTION

We retain the collected personal data for 30 days.

PURPOSE LIMITATION

The data collected is used for two main purposes. Firstly, we utilize the information to provide you with the best possible experience on our website. This includes personalizing your interactions, tailoring content to your preferences, and optimizing the functionality of the website. Secondly, we use the collected data to create online advertisements that are targeted towards specific audiences and affinity categories. This helps us reach the right users with relevant content and promotions.

USER RIGHTS

As a user, you do not have the option to sign up on our website. However, if you have made a booking and wish to have your booking information deleted, we will promptly fulfil your request. We understand the importance of data control, and we strive to respect your preferences and ensure the protection of your information.

INTERNATIONAL DATA TRANSFERS

In some cases, your data may be transferred to and processed in countries outside of the European Union (EU). These countries may have different data protection laws that are not equivalent to those within the EU.

When we transfer your data to such countries, we will take appropriate safeguards to ensure the protection of your data. This may include implementing standard contractual clauses approved by the European Commission, obtaining your explicit consent, or ensuring the recipient is Privacy Shield certified (if applicable).

By using our website and providing your personal information, you consent to the transfer of your data to these countries and the processing of your data by this Privacy Policy.

CHILDREN’S PRIVACY

Our website is not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from anyone under the age of 18. If you are under 18, please do not attempt to use our website or provide any personal information about yourself. If we become aware that we have collected personal information from an individual under the age of 18 without verified parental consent, we will take steps to promptly delete that information. If you believe that we may have collected personal information from an individual under the age of 18, please contact us at [provide contact information].

COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to enhance your experience on our website, personalize content, and analyze website traffic. Cookies are small text files that are stored on your device when you visit our website.

Essential cookies: These cookies are necessary for the functioning of our website and cannot be disabled in our systems. They are usually set in response to actions you take on the website, such as setting your privacy preferences, logging in, or filling out forms.

Analytical cookies: We use these cookies to analyze how visitors use our website, monitor its performance, and improve its functionality. These cookies collect aggregated information and are anonymous, helping us understand which parts of the website are most popular and how users navigate through them.

Marketing cookies: Our website may use marketing cookies to track visitors across websites. The intention is to display ads that are relevant and engaging for individual users, making them more valuable to publishers and third-party advertisers.

You can manage and control cookie preferences through your browser settings. However, please note that disabling certain cookies may affect the functionality and user experience of our website.

For more information on how we use cookies and your choices regarding cookies, please refer to our Cookie Policy.

INTERNET PAYMENT GATEWAY

We utilize an internet payment gateway exclusively for processing payments related to the selected tours. It is important to note that we do not retain or store any personal information provided during the payment process, including debit/credit card details. This ensures that your sensitive payment information remains secure and inaccessible to us. We prioritize the protection of your financial data during online transactions.

DATA BREACH NOTIFICATION

In the event of a data breach that may compromise the security of your information, we will take immediate and necessary actions to address the situation. If you have booked a tour directly through our website and your data has been affected, we will notify you promptly. Your privacy and the security of your personal information are of utmost importance to us, and we are committed to keeping you informed and taking appropriate steps to mitigate any potential risks.

CONTACT INFORMATION

For any inquiries or complaints regarding the Privacy Policy, you can reach us at the following address: Gazi Husrev-begova, 71000 Sarajevo, Bosnia and Herzegovina Phone: +38761240286

UPDATES TO THE PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your information.

When we make any material changes to this Privacy Policy, we will notify you by prominently posting a notice on our website or by sending you an email or other communication. The updated Privacy Policy will be effective as of the date of the notice or communication.

By continuing to use our website after the effective date of any updates or amendments to this Privacy Policy, you acknowledge and agree to the revised terms.

We recommend that you periodically review this Privacy Policy to ensure your continued understanding and compliance with its terms.

If you have any questions or concerns about our Privacy Policy or the practices described herein, please contact us at info@meetbosnia.com or +38761240286.